FAQ
Frequently asked questions
Everything you need to know before you book. Still stuck? Email us at enquiries@littlelegendspartyhire.co.nz.
How does booking work?
Browse our castles, pick your date, and book online. You'll pay a small deposit to lock in your date, with the balance due on delivery. You'll get a confirmation by email straight away.
Do you deliver, set up and pack down?
Yes — every hire includes delivery, professional setup, and pack-down. We'll arrive before your event, set everything up safely, and come back to collect it afterwards. You don't lift a finger.
What's included in the hire?
The castle, safety matting where needed, anchoring/sandbags, a blower, and an extension lead. Delivery, setup and pack-down across Auckland are all included in the price.
What areas do you cover?
We deliver right across Auckland. If you're not sure whether we reach your suburb, just get in touch before you book and we'll let you know.
How much space do I need?
It depends on the castle — each listing shows its footprint. As a rule of thumb, allow a bit of clearance around all sides plus overhead room. A flat, clear lawn is ideal.
What happens if the weather is bad?
Safety comes first. We can't operate inflatables in high wind or heavy rain. If the forecast looks unsafe, we'll talk through your options — rescheduling to another date is usually the easiest fix. See our Terms for the full weather policy.
How do I pay?
A deposit secures your date online, and the balance is due on delivery. We'll confirm the accepted payment methods when you book.
Does someone need to supervise?
Yes. A responsible adult must actively supervise children on the castle at all times. We'll run you through the simple safety rules at setup.
Are the castles clean?
Always. We clean and sanitise every castle between hires, so it turns up fresh and ready for your little legends.
Can I keep it overnight?
This depends on the booking and the site. Ask us when you book and we'll let you know what's possible.